BMB Rhinetrade Inc. (“BMB,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you provide to us
Name, phone number, email address Vehicle information (make/model/year/VIN, mileage) Appointment and service details (requested services, notes, approvals) Communication preferences (including SMS consent)
Information collected automatically
IP address, browser type, device identifiers Pages viewed, referring/exit pages, and basic analytics data Cookies or similar technologies (see Section 6). We may receive information from: Payment processors (payment confirmation details—not full card numbers) Platforms we use for messaging and customer communication Service providers that help us operate our business
How We Use Your Information
Provide Services
We use information to: Schedule appointments and provide auto repair services Send service updates, appointment reminders, and estimate/authorization notices Respond to inquiries and provide customer support Improve our website, services, and operations Prevent fraud, secure our systems, and comply with legal obligations
Improve User Experience
Usage data helps us enhance our website's functionality, tailor content to user preferences, and optimize our services.
Communication
We may use your contact information to respond to your inquiries, send important updates, or notify you about promotions and special offers (if you have opted-in to receive such communications).
Data Protection
We employ industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure.
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. Mobile information (including phone numbers) will not be shared with third parties/affiliates for marketing or promotional purposes.
Third-Party Services
We may receive information from: Payment processors (payment confirmation details—not full card numbers) Platforms we use for messaging and customer communication Service providers that help us operate our business
SMS/Text Messaging Privacy
If you opt in to receive text messages from BMB, we use your mobile number to send messages related to: Appointment confirmations and reminders Service status updates Estimate/authorization notifications Pickup notifications and customer support messages Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
Updates to Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a new effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us.